Terms & Conditions

1. Eligibility

You must be 18 years or older to use Tadlo.

2. Account Responsibility

You are responsible for:

• Maintaining account security
• All activities under your account

3. Services

Tadlo provides AI-powered marketing, analytics, and automation tools.

4. Plans, Features and Limits

Features and usage limits depend on your subscription plan and on your connected account, including its follower count, account age and account standing. Current limits are shown in the app and on our pricing page. We may change plans, features or limits. Where a change reduces what your plan includes, we will notify you in the app before it takes effect.

Tadlo may pause automations and limit, hide or disable content (such as automations or products) that exceeds your plan’s limits or breaches these Terms or Meta’s policies. We will notify you in the app when this happens.

5. Integrations

We integrate with:

• Facebook Pages
• Instagram Accounts
• Google Analytics

You grant permission to access necessary data.

6. Payments, Subscriptions and Renewals

• Payments are processed by Razorpay. You agree to provide accurate billing details.
• Paid plans renew automatically at the end of each billing period until cancelled.
• You can cancel your subscription at any time from within the app. Cancellation stops the next renewal; you keep your paid plan’s features until the end of the current paid period.
• If a renewal payment fails, you keep access to your plan’s features while Razorpay retries the payment. If the payment is not completed, your account moves to the Free plan and Free plan limits apply, as described under Plans, Features and Limits.
• Pricing may change with notice in the app.

7. Refund Policy

All payments are non-refundable. The only exception is a duplicate charge for the same subscription period, which will be refunded to the original payment method.

8. Acceptable Use

You agree NOT to:

• Use the platform for illegal activities
• Attempt unauthorized access
• Abuse APIs or automation features

8.1 Fair use of sending

Automations and message sending are offered without a monthly quota. To protect your Instagram account and the stability of the service, Tadlo paces outbound delivery within safe sending limits, which vary by plan and account standing and may be adjusted without notice. Sending is subject to Instagram’s own platform limits, which apply independently of Tadlo. “Unlimited” refers to the absence of a monthly quota or per-contact charge, not to unconstrained delivery rate. Tadlo may pace, queue or decline delivery where sending patterns risk account restriction or breach Meta’s Platform Terms.

8.2 Your Content and Links

You are solely responsible for the content you send or publish through Tadlo, including messages, links, affiliate URLs, offers and products. You must comply with all applicable laws, Instagram’s Terms of Use, Community Guidelines and Meta’s commercial and anti-spam policies. Tadlo does not review, verify or endorse your content or the external links you share, is not a party to any transaction between you and your audience, and is not responsible for how Meta evaluates your content or links.

9. Intellectual Property

• Platform belongs to Socialfeed Technology Pvt. Ltd.
• You retain ownership of your content

10. Service Availability

We do not guarantee uninterrupted service.

11. Third-Party Platforms

Tadlo works through Meta’s official APIs. Meta may restrict, limit, suspend or disable accounts, features or messaging at its own discretion. Tadlo does not control and cannot guarantee Meta’s decisions, and is not liable for any restriction, limitation or loss of access imposed by Meta or any other third-party platform, including any resulting loss of reach, followers, leads or revenue.

12. Disclaimer of Warranties

Tadlo is provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of fitness for a particular purpose, uninterrupted operation, message delivery, or results such as sales, leads or growth.

13. Limitation of Liability

To the maximum extent permitted by law, Socialfeed Technology Pvt. Ltd., its directors, employees and partners are not liable for any direct, indirect, incidental, special or consequential loss or damage, including loss of revenue, profits, sales, leads, data, followers, reach or business opportunity; account restrictions or suspensions by Meta or any other platform; failures, delays or errors in automations or message delivery; failures of third-party services; or any content, links, offers or conduct of users or their audience.

Where liability cannot be excluded by law, our total liability for all claims relating to Tadlo is limited to one month’s subscription fee for the plan you were on at the time of the event giving rise to the claim. If you were on the Free plan, this amount is zero.

14. Indemnity

You agree to indemnify, defend and hold harmless Socialfeed Technology Pvt. Ltd., its directors, employees and partners from and against all third-party claims, demands, proceedings, losses, damages, settlements, fines, penalties and costs (including legal fees) arising from or relating to your content, the links, offers or products you share, any transaction or dispute between you and your audience or any third party, any fraud, scam or misleading activity by you, or your breach of these Terms, applicable law or Meta’s policies. You will bear these amounts in full, and Tadlo will have no liability to any third party for them.

15. Legal Costs

If you bring a claim or proceeding against Tadlo and Tadlo prevails, you agree to pay Tadlo’s reasonable legal costs and expenses incurred in connection with that claim or proceeding.

16. Termination

We may suspend accounts violating these terms.

17. Changes

We may update these Terms. We will notify you of changes through an in-app notification. Continuing to use Tadlo after the notification means you accept the updated Terms.

18. Governing Law and Jurisdiction

These Terms are governed by the laws of India. The courts at Pune, Maharashtra, have exclusive jurisdiction.

19. Contact

Email: [email protected]