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WhatsApp automation / Best WhatsApp API providers in India

Best WhatsApp API providers in India for D2C brands (2026)

For an online store, the best WhatsApp API provider is the one with the lowest total cost for your volume and the automations you actually need. On total cost, Tadlo AI comes first: Meta bills message charges to you directly, Tadlo adds no markup, and there is a free forever plan. Gallabox, AiSensy, Interakt, WATI and Gupshup are established alternatives. Most of them collect Meta's message charges through a prepaid wallet, and some charge more per message than Meta does.

Updated 11 October 2026.

Published by Tadlo AI. We make one of the tools on this page, so we have used only facts from each company's own website and linked every source. Prices checked on 11 October 2026; companies can change them at any time.

How we compared them

We looked at four things, all taken from each company's own pricing page or help centre: the starting price, whether there is a free plan, how Meta's message charges are paid, and how much the tool charges per message compared with Meta's own rate. For India, Meta's rate from 1 October 2026 is ₹0.8631$0.0118 per marketing message and ₹0.115$0.0014 per utility message.

Quick comparison

Checked 11 October 2026. "Not stated" means we could not find it on the company's own website.
ToolStarting priceFree plan or trialHow Meta's charges are paidPer-message price vs Meta (India)
Tadlo AIFree; paid from ₹999$19/monthFree forever plan, up to 10 messages a dayBilled to you directly by MetaSame as Meta, no markup
Gallabox₹2,999/month$150/month, billed quarterly7-day free trialPrepaid message credits15% above Meta (Gallabox says "with our markup")
AiSensyFrom ₹1,500/monthListed in INRFree Forever plan listedPrepaidAbout 26% above Meta
InteraktGrowth plan from about ₹2,500/monthListed in INR14-day free trialPrepaid walletNot stated (Enterprise plan says "No Markup Charges")
WATIListed in US dollarsFrom $49/monthNot statedPrepaid ("works like a pre-paid phone")Not stated
GupshupNo subscription for self-serveNot statedMeta's fee at actual cost, plus Gupshup's feeAdds a flat fee to every messageAdds a flat $0.001 fee to every message

1. Tadlo AI: best for the lowest total cost

Tadlo AI is built for online stores. Your WhatsApp Business Account is created inside your own Meta business account, and Meta bills message charges to the payment method you add there, so Tadlo never touches that money and cannot mark it up. Tadlo's only charge is a flat plan: free for up to 10 messages a day, then ₹999$19, ₹2,499$39 or ₹5,999$89 a month depending on how many customers you message.

  • Good for: Shopify and WooCommerce stores, COD confirmation and prepaid nudges, abandoned cart recovery on Shopify, and brands that sell on Instagram, with comments that turn into WhatsApp chats.
  • Know before you choose: Tadlo's WhatsApp product is in private beta with a small group of brands, so it is newer than the tools below. Commerce automations start on the Growth plan.

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2. Gallabox: best for one inbox across channels

Gallabox's plans include WhatsApp, Instagram and a website chat widget in one inbox, with flow builders on every plan. Basic costs ₹2,999$150 a month billed quarterly, for 3 users and up to 10,000 broadcast contacts a month. Message charges come out of a prepaid credit wallet, and Gallabox's own pricing FAQ says they are billed "with our markup", which works out to 15% above Meta in India. Shopify is a paid$5/month add-on. Tadlo AI vs Gallabox. Source: gallabox.com/pricing.

3. AiSensy: best for a low entry price

AiSensy lists a Free Forever plan, and paid pricing starts at ₹1,500 a monthwith plans listed in INR. Billing is prepaid, with WhatsApp credits recharged separately at ₹1.09 per marketing message and ₹0.145 per utility message, about 26% above Meta's rate. The chatbot builder and AI Agent are paid add-ons. Tadlo AI vs AiSensy. Source: aisensy.com/pricing.

4. Interakt: best for unlimited agents

Interakt's plans come with unlimited agents, Shopify apps and workflows, with an AI AnswerBot from the Growth plan. Its own pages show the Growth plan at two different prices, ₹2,499 and ₹2,799 a month, so check its pricing page before you decide. Message charges are paid from a prepaid wallet, and only the Enterprise plan is labelled "No Markup Charges". Source: interakt.shop.

5. WATI: best for chatbots on every plan

WATI's plans each include 5 users and a set number of chatbots, with Shopify and WooCommerce integrations on all plans. Its help centre lists Growth in US dollarsat $49 a month, and says the account "works like a pre-paid phone" for message charges. Source: WATI help centre.

6. Gupshup: best for pay as you go

Gupshup's self-serve WhatsApp API has no subscription. Meta's fee is billed at actual cost, and Gupshup adds its own small flat feefee of $0.001 to every message. For very low volumes that can cost less than any monthly plan. On cheap utility messages, though, a flat fee adds a lot: about 71% on top of Meta's rate for India. Tadlo AI vs Gupshup. Source: gupshup.ai/isv-partners/whatsapp-api/pricing.

Which one should you pick?

  • You want the lowest total cost: pick a tool that passes Meta's rate through with no markup, like Tadlo AI, and compare subscriptions for your volume in the WhatsApp pricing calculator.
  • You run a Shopify store with lots of COD orders: look for COD confirmation and abandoned cart recovery that work out of the box. Check what returns cost you first with the COD RTO loss calculator.
  • You need one inbox for WhatsApp, Instagram and website chat: Gallabox includes all three on its plans.
  • You send very few messages and need no automation: a pay-as-you-go option like Gupshup can be cheapest.

Now in private beta. Tadlo WhatsApp is live with a small group of D2C brands: Meta's rate with nothing on top, and a free forever plan. Request early access in 30 seconds, no card needed.

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Questions

Which WhatsApp API provider is the cheapest in India?

No provider can charge less than Meta's own per-message rate, so the cheapest option passes Meta's rate through with no markup and has a subscription that fits your volume. Tadlo AI adds no markup, because Meta bills you directly, and has a free forever plan. For very low volumes, a pay-as-you-go provider with no subscription can also be cheap.

Do WhatsApp API providers charge a markup on Meta's fees?

Many do. Gallabox says its message fees are billed "with our markup", which works out to 15% above Meta in India, and AiSensy's published India prices are about 26% above Meta's rate. Gupshup adds a flat fee to every message. Tadlo AI adds nothing, because Meta bills you directly.

Is there a free WhatsApp API?

No. Meta charges for most WhatsApp Business API messages, whichever tool you use. Some tools have free plans for their own software: Tadlo AI has a free forever plan for up to 10 messages a day, and AiSensy lists a Free Forever plan. Meta also gives each business number 1,000 free service messages a month.

What do Indian businesses need to change before 1 January 2027?

Meta requires businesses whose billing country is India to move their WhatsApp Business Accounts to INR billing by 31 December 2026. From 1 January 2027, Meta will stop delivering messages from India-billed accounts that are not on INR. Check with your provider that this is done.